澳洲论文代写:有效沟通3 C

为了有效的沟通,请检查您的信息是否清晰,简洁,一致。与眼睛闪烁的观众交谈是浪费时间,因为它们被淹没了您所提供的信息的数量和流量,并且无意义地写入没有人读取的通信,因为接收方在您达成之前已经失去兴趣点。失去信任的最快捷方式之一是扣留信息或与您的通信不一致。

清晰简明,携手共进,可以通过解释谁,什么,为什么,什么时候,何时何地在开幕,身体和总结中实现。用尽可能多的话说出你所说的话。注意使用填充物和嗡嗡声。抵制过份解释的冲动。相反,鼓励反馈和问题。如果书面沟通中出现问题,请务必在问题出现或结合所有问题的同时对所有观众作出回应,并一次性跟进。总是回应整个观众,而不只是问问题的人。如果一个人问一个问题,可能还有其他人有同样的问题。

口头沟通是有效的,因为它提供了消息的发送者和接收者之间的对话的机会。书面沟通很重要,因为它提供了一个记录,并减少了混淆的可能性。使用书面沟通作为口头对话的后续行动总是一个好主意。每个人都以不同的方式解释口头消息。书面记录提供了澄清。

一致性对建立信任至关重要。失去信任的最快方式是不让人知道。信息往往在公司内部泄漏,无论控制措施如何紧密,如果没有人提供上下文,人们将得出自己的结论。由于过度活跃的谣言磨坊,这些情况导致了士气不佳和生产力下降。如果发生这种情况,请尽快解决问题。如果你准备充分沟通这个情况,至少应该说是有一种情况,更多的信息将会来临。

频率与一致性不一样。每当你有想法时,你会发出一个通讯,人们就会停止阅读你的消息。但是,如果您在工作人员会议后发送笔记,当有人事变动时,或任何时候有重要的通知,您是一致的,人们会重视。如果您通过清晰,简洁和一致的沟通建立了信任,人们赢得了传闻,因为他们知道他们可以依靠你来告知他们。

时间也很重要。当您传达直接影响到您的团队的变更时,请事先通知他们。一周或两个通知通常是一个很好的经验法则,但时间可能因情况而异。这样可以让时间提问,并让信息进入。

3 C of Effective Communication

For effective communication, check your messages for the 3 C clear, concise, consistent. It is a waste of time to speak to an audience whose eyes are glazing over because they are overwhelmed with the amount and flow of information you are providing and meaningless to write communications that no one reads because the receiver has lost interest before you get to the point. One of the quickest ways to lose trust is by withholding information or by being inconsistent with your communications.

Clear and concise go hand in hand and can be achieved by addressing who, what, why, when, and where in the opening, the body and the summary. Say what you have to say in as few words as possible. Pay attention to the use of filler and buzz words. Resist the urge to over-explain. Instead, encourage feedback and questions. If questions arise from a written communication, be sure to respond to the entire audience either as questions come up or combine all the questions and follow up all at once. Always respond to the entire audience, not just the person asking the question. If one person asks a question it likely there are others with the same questions.

Verbal communication is effective because it provides the opportunity for a dialogue between the sender and receivers of the message. Written communication is important because it provides a record and reduces the potential for confusion. It is always a good idea to use written communication as follow up to verbal conversations. Everyone interprets verbal messages differently. A written record provides clarification.

Consistency is crucial for building trust. The quickest way to lose trust is by not keeping people informed. Information tends to leak out within companies regardless of how tight the controls are and people will draw their own conclusions if no one is providing context. These situations lead to poor morale and loss of productivity because of the overactive rumor mill. If this happens, always address the situation as soon as possible. If you aren prepared to fully communicate the situation, at least address the fact that there is a situation and more information will be coming.

Frequency is not the same as consistency. If you send out a communication every time you have a thought people will stop reading your messages. However, if you send notes after staff meetings, when there are staffing changes, or any time there is an important announcement, you are being consistent and people will value that. If you have built trust by communicating clearly, concisely, and consistently, people won get caught up in rumors because they know they can count on you to keep them informed.

Timing is important too. When you are communicating a change that directly affects your team, tell them in advance. A week or two notice is usually a good rule of thumb but the timing can vary greatly depending on the circumstances. This allows time for questions and to let the information sink in.

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